Online Party, Know the Answers
Online parties are an effective and affordable way to promote your business and produce sales, but you need to be prepared to answer any and all questions about your product and company that may arise. If you come into a party unprepared to answer questions you may leave your potential customers or recruits with doubts. This is not what we want to do, so lets get ready!
Know the company. How long has the company been in business? Have they always been an internet business with consultants? When did they start using consultants? How many consultants are with the company? Where is the company based? Who is the owner? What is the company contact information? This is information you probably learned when you became a consultant but you need to make sure you have the correct information when someone at a party ask.
Know the products, not just the basic information, but the detailed information. Name, Cost, Size, Use, Packaging, Color, Fragrance, Ingredients, and any other information that may pertain to the product you are selling. The best way to know your product is to try it yourself if you haven’t before. I’m not saying you have to test everything but you should make an effort to know the most popular products from experience. Sometimes the lesser known products produce the most questions so its always best to know as much as you can about the products you offer.
Know the policies the company has for shipping and returns. Were will they ship? What shipping method is used? How are shipping cost calculated? Will the company accept returns? If the company allows returns do they issue refunds or replacement? What is the policy for items damaged in shipping?
Don’t limit your knowledge of the company to just these questions. Make a list of questions you think possible customers or recruits might ask and find out the answers. Then you will know more about the company and have a handy reference should the need arise.
Article by:
Angela Jones is the owner of www.middaysnack.com a resource for shopping and work at home informatio
